Below, you’ll find an overview of the different types of automated emails you can send through Semble, along with links to detailed guides for each one.
Semble provides a seamless way to stay connected with your patients through automated email notifications. These emails ensure that your patients receive timely updates about their appointments, invoices, and other important details.
1. Confirmation Messages
Sent immediately after an appointment is booked, confirmation emails reassure patients that their booking is secured. These emails typically include the appointment date, time, and location, as well as any additional instructions or details they need to prepare.
Learn more about setting up confirmation messages.
2. Reminder Messages
Reminder messages are sent between the time of booking and the appointment to help reduce no-shows. You can schedule these reminders to be sent a specific number of days or hours before the appointment. These emails can include helpful details like directions, preparation instructions, or a link to cancel if needed.
Learn more about setting up reminder messages.
3. Follow-Up Messages
Follow-up messages are sent anytime after an appointment. They can be used to check on a patient’s recovery, request review, or provide additional information or resources related to their visit. This feature helps maintain ongoing communication and enhances patient care.
Learn more about setting up follow-up messages.
Learn more about setting up review messages.
4. Invoice Emails
These emails are sent automatically when an invoice is created and/or as a reminder for an outstanding payment. Invoice emails ensure that patients receive accurate billing information promptly, helping to streamline your practice’s financial operations.
Learn more about setting up invoice emails.
5. Cancellation Messages
Cancellation messages are sent immediately when an appointment is canceled. These notifications confirm the cancellation and can provide instructions for rescheduling, ensuring clarity and convenience for your patients.
Learn more about setting up cancellation messages.
Each type of automated email in Semble is tailored to meet specific needs and improve the patient experience.
Click on the links above to explore detailed guides and configure your automated emails to suit your practice.